Additional fees and services:

Recycling fee in the amount of €0.29 for each kg of goods.

We charge this fee in the invoice together with the goods:
– to all customers from the Slovak Republic
– to customers who do not provide documentary and physical proof of the transport of goods outside the territory of the Slovak Republic.

Personal collection of goods – Delivery of goods from the warehouse at the agreed time (EXW Banská Bystrica, Bernolákova 2):

€20 – from 8:00 a.m. to 4:00 p.m., Monday to Friday
€50 – from 4:00 p.m. to 8:00 a.m., Monday to Friday
€100 – Saturday, Sunday, public holiday
€100 – customs export service + escort to the customs office (Zvolen, SK)

In addition to the above-mentioned basic amount for each hour of waiting for the customer after the agreed time, we charge 20,-€.
Example: at the place of delivery of the goods, in the warehouse, at the customs office.

Fee for special requirements for packaging, repacking, storage on plastic pallets – the price will be determined according to the client’s requirements.

All prices are listed without VAT.

A fee for financial transactions (valid from 1/1/2025) in the amount of 0.35% of the bank transfer, a maximum of 30 euros per transaction, was introduced by the SR legislation. We charge it to the customer always if the reason for the payment is the customer’s request:
– in case of refund of funds for returning goods,
– in the case of a refund of the payment that was paid in advance by the customer for goods or services and the customer requests to return this payment back,
– in the event that the customer repeatedly makes a payment by mistake and we refund this payment,