Additional fees and services:

Recycling fee in the amount of €0.29 for each kg of goods. (Fee valid at the beginning of 2026 until the next update.)

We charge this fee in the invoice together with the goods:
– to all customers from the Slovak Republic
– to customers who do not provide documentary and physical proof of the transport of goods outside the territory of the Slovak Republic.

Personal collection of goods – Delivery of goods from the warehouse at the agreed time (EXW Banská Bystrica, Bernolákova 2):

€20 – from 8:00 a.m. to 4:00 p.m., Monday to Friday
€50 – from 4:00 p.m. to 8:00 a.m., Monday to Friday
€100 – Saturday, Sunday, public holiday
€50 to €70 customs export service (depending on the price of the selected forwarder)
€50 – Escort to the customs office (Zvolen, SK) – If it is necessary to accompany your carrier to customs.

In addition to the above-mentioned basic amount for each hour of waiting for the customer after the agreed time, we charge 20,-€.
Example: at the place of delivery of the goods, in the warehouse, at the customs office.

Fee for special requirements for packaging, repacking, storage on plastic pallets – the price will be determined according to the client’s requirements.

If the customer requires:
1. preparation of a Business Contract, or incorporation of the customer’s business terms and conditions into the contract,
2. assessment of the Business Terms and Conditions proposed by the buyer,
3. translation of the business contract into the customer’s language,
we will request external services from a law firm or translation company. The fees for these services will be charged to the customer. In the case of a business offer, these services will be incorporated into the price offer for the customer.

All prices are listed without VAT.

A fee for financial transactions (valid from 1/1/2025) in the amount of 0.35% of the bank transfer, a maximum of 40 euros per transaction, was introduced by the SR legislation. We charge it to the customer always if the reason for the payment is the customer’s request:
– in case of refund of funds for returning goods,
– in the case of a refund of the payment that was paid in advance by the customer for goods or services and the customer requests to return this payment back,
– in the event that the customer repeatedly makes a payment by mistake and we refund this payment,