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📋 Claim Protocol

For B2B clients – water park operators

⚠️ Before completing, read Claim Conditions. Claims without complete documentation will NOT be accepted.

A – Product Identification





B – Customer Identification







C – Operating Information








D – Damage Description *











E – Maintenance & Operation

Pressure & Inflation


















Mechanical Damage









Maintenance & Chemical















F – Responsible Person






G – Declaration

I hereby declare that:
All data are true and complete.
Product was used with recommended pressure.
Suitable measuring device was used.
Product was not overloaded.
Product was not dragged on ground.
Product was stored in shade.
Product was rinsed after use.
Daily control record was kept.
I understand documentation is required.
I understand wear is NOT a manufacturing defect.

H – Mandatory Attachments












Submission Instructions

  1. Complete all sections fully and truthfully.
  2. Attach all mandatory attachments.
  3. Download this form and send to: [EMAIL] or by post to: [ADDRESS]
  4. Do not use the claimed product further.
  5. Expect confirmation within 5 business days, result within 30 days.